Privacy policy

As part of using Trackisy, we process several categories of data:

• Account data: name, work email, phone number, company, login credentials.
• Vehicle GPS and telematics data: position, speed, trips, engine status, alert events (speeding, harsh braking, geofencing, etc.) transmitted by the devices installed on the fleet's vehicles.
• Platform usage data: connection logs, actions performed on the dashboard, notification preferences.

This data is used to:

• Provide the GPS tracking, trip replay, geofencing and alerting service,
• Ensure account security and authentication,
• Generate activity, maintenance and consumption reports for the fleet manager,
• Provide customer support and improve the platform.

Processing of the fleet's GPS data is based on the performance of the contract with the account holder (the fleet manager) and, where applicable, on the account holder's legitimate interest in tracking and securing its vehicles. It is the account holder's responsibility to ensure that installing the tracking device on its vehicles and informing its drivers complies with its own obligations.

Account data is kept for the duration of the contractual relationship. Position and trip data is kept for a limited period, defined by the subscribed plan, to enable trip replay and report generation. [[TO BE COMPLETED: exact retention period for position data per plan]]

Data is accessible to authorized Trackisy teams and, where applicable, to technical processors required for the service to operate (hosting, transactional email and SMS delivery). These processors are bound by confidentiality and security obligations. [[TO BE COMPLETED: named list of processors]]

Data is hosted on infrastructure selected for its security and availability guarantees. [[TO BE COMPLETED: exact hosting location]]

Trackisy is designed to help its customers comply with Law No. 09-08 on the protection of individuals with regard to the processing of personal data, under the supervision of Morocco's National Commission for the Control of the Protection of Personal Data (CNDP). [[TO BE COMPLETED: CNDP declaration/authorization number, if applicable]]

In accordance with applicable regulations, every data subject has a right of access, rectification and objection regarding their data.

• Right to access your data,
• Right to rectify inaccurate data,
• Right to object, on legitimate grounds, to the processing of your data.

The Trackisy website uses cookies strictly necessary for it to function (language preference, session). [[TO BE COMPLETED: full cookie list and purpose if audience-measurement or marketing cookies are added]]

To exercise your rights or for any question about this policy, you can contact us at: [[TO BE COMPLETED: DPO / data protection contact email]]